Engelbart, D. (1982, September) Toward High-Performance Knowledge Workers. Published in Office Automation Conference 1982 Digest. AFIPS Office Automation Conference, April 5-7, 1982, SanFrancisco, CA. Also at http://www.bootstrap.org/augdocs/augment-81010.htm" target="_new">http://www.bootstrap.org/augdocs/augment-81010.htm.

"This paper outlines a framework...toward developing high-performance knowledge workers as part of the evolutionary strategy of a knowledge organization." Proposes a location-independent, networked workstation environment that is platform independent and then explains that such a system requires human evolution, not just evolution of technology. There are seven categories of system elements to bring about high-performance knowledge workers and only one of them is directly related to technology.

Criticizes the belief that computers must be adapted to human systems. There is a middle ground where the computer and human systems must meet.