Contact:cdent@burningchrome.com
Norman, D. (1993). Chapter 1: A human-centered technology (p. 3-17).
Chapter 2: Experiencing the world (p. 19-41). In _Things that
makes us smart_. Cambridge: Perseus Books.
Comments from listening in 501.
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In a guest lecture for L501 (20010917), Dean Blaise Cronin stated that
innovation comes from interaction. Norman states that reflective
cognition is that mode of thought which involves comparison and
contrast, thus involves the participation of a least two things: ideas
or people. Reflective cognition, therefore, is the result of
interaction: our ability to learn new things comes from encounters
with the unexpected (that which lies outside our experience, that
which is not part of our experiential cognition) that turn our path,
leading to new knowledge: innovation.
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